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Supervision

 

m_ethic.gif (2009 bytes) few years ago, a study of the practice of psychotherapy showed that the therapist’s choice of theory and technique were not predictive of whether clients got well.
Although the therapists felt these choices were extremely important, what seemed to impact client improvement was the nature of the relationship between the client and the therapist. My speculation is that this is true for massage therapy, as well.

As a group we are hungry for techniques. We ask for continuing education that emphasizes hands-on experience and we push our regulators to authorize curricula that are weighted towards practice rather than lecture hours. Yet there’s more to being an excellent therapist than being a good technician; massage is an art and a craft. The art of massage therapy is in the relationship.

As a profession, we have only recently begun to pay attention to the client-therapist relationship, through our emphasis on ethics education. It is extremely important for practitioners to understand the potential for harm to the client that exists in the inherent power differential between client and therapist. The client is present to be helped, which can imply weakness or passivity. The therapist is present to help, with the implication being that she can help by virtue of special training and skills, and must also be responsible for the safety of the interaction. But ethics are not the only ingredient of professional responsibility.

Growing into a responsible and mature therapist can’t be done in isolation. Working alone it is not only possible to become complacent, to normalize one’s own quirks and habits, but also possible to drift into muddied waters of communication without an easy route back to clarity. We are not inherently bad; we simply need more sources of reflection than our own perceptions. To fully develop as therapists we need at least one other set of eyes and ears educated about the client-therapist interaction and the nature of massage therapy.

Once we know what to do with our hands, we must develop awareness of our personal theories about what we do. We begin to understand ourselves in the therapist’s role by grappling with issues such as what it means to be a helper, how responsible we feel when clients do "or do not" improve, what personal meaning we make if a client is routinely late or continually forgets his checkbook. Most of us, if we are to last in the field, come to terms with the presence of sexual feelings and know how we will respond to the challenge. But other feelings may arise for us in the therapeutic encounter such as anger, disappointment, jealousy, loss, or guilt. We need to look at ourselves enough to know when we would find these feelings disturbing or inappropriate and to know how we would respond to these challenges.

The process of sharing work stories with other practitioners is called "supervision" in other professions. The word conjures clipboards and reprimands, so it helps to think of the word "mentoring" in its place. Social workers, psychotherapists, and nurses must document a certain number of supervised hours, often in the thousands, in order to be licensed. In some cases, the supervision takes the form of direct observation, Most often, though, it is done in groups, or one-on-one, as the presentation of cases with responses from the senior practitioner or the peer group.

I think one of the reasons that we still lack credibility among certain regulators and other professions is that we don’t, as a matter of course, invite others to hear about our work. Self-assessment is a hallmark of any profession. The public cedes to a profession certain rights and expects the professionals to hold to a higher standard of self-discipline, in exchange. Supervision is an activity that can help us catch problems before they develop.

Supervision has not been our practice. Yet, I have found that massage therapists often jump at the chance to discuss their disturbing cases, incidences when they’ve been perplexed by client communications of feelings. We are also anxious to hear about each other’s experiences and solutions that others may have found to both practical and theoretical conundrums. But mentoring is not our habit. Supervision is not the expectation of the laws we’ve participated in creating. Most schools, even those with clinics, don’t build the expectation in newly trained therapists that they will be engaging in a thoughtful examination of their work with peers or a mentor, in groups or individually, for the rest of their professional lives.

Beyond increasing the profession’s credibility in the eyes of lawmakers and other professionals, the practice of supervision can build community for us. We have more in common than we often recognize in these days of increasing specialization. Our great strength lies in our awareness of what we share and how we can support each other. Whatever our preferred techniques and theories, all practitioners have in common the client-therapist encounter.

It is a great gift to be able to look at the events and patterns in my practice with colleagues who care that I blossom into my potential as a therapist. The profession and our clients will be greatly served when we have developed a model of supervision that is well-matched to the unique nature of massage therapy, and we share the expectation that we can all help each other become fully developed.

[See Page 64,Ed.]

Adela T. Basayne
Portland, Oregon

Letter From the Editor

The Joy of Massage Therapy

Web Editor’s Comment: Adela makes a great point about sharing with each other. It is easy to share your experiences with other members and new students on the AMTA web site by going to the "Web Board Conference Room" in the Members’ Section.

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